Privacy Policy

Privacy Policy at CDN Solutions Group Pvt. Ltd.

This privacy policy discloses the privacy practices for this “Website” www.cdnsol.com. Our Privacy policy describes the information-gathering process‚ how we use and share that information‚ and how we safeguard that information. This Privacy Policy applies to information collected via this Website and any other types of direct contact with you. CDN Solutions group respects and values the privacy policy of everyone (clients/ prospects/ job applicants/ business partners/ visitors) visiting our website and is committed to maintaining the privacy and security of the personal information of all visitors to this website.CDN Solutions Group adheres to the GDPR laws laid down by the European Union. Download CDN Solutions GDPR undertaking here.

Information Collection and Use

License Agreement (EULA), or when required by law.

We collect personal information like Visitor's names, contact information, IP addresses, and other relevant data.

The type of Information we collect

In CDN Solutions Group, information is collected when the stakeholder voluntarily provides it. For example, we collect personal information when you request information about CDN services, and offerings, complete surveys, provide feedback, request support and subscribe to marketing communications, or sign up for an event or promotional activity. We may also collect personal information from you offline, such as when you contact us or participate in any type of survey, or feedback activities carried out by us, when you attend one of our events, and when you interact with our sales representatives through calls. The personal information collected may include contact information such as your name, address, telephone number or email address, specific user IDs and passwords, OR professional information, such as your job title, department or job role, the nature of your request or communication, etc. We also collect the information you choose to provide to us when completing any ‘free text’ boxes in our forms (for example, for event sign-up, feedback, or survey requests).

Information Collected from external sources

CDN Solutions Group may obtain information about you from third-party sources, such as marketing partners, social media platforms public databases, resellers, and channel partners according to the applicable laws that permit the collection of information from external resources. We use the information from external resources to maintain and improve the accuracy of the records we hold about you and/or to better understand you, and to promote or optimize our products and services to serve you better. We may also use this information as permitted by applicable law and by your advertising/ marketing preferences to deliver targeted advertising and marketing to you. We also collect information about you from our affiliated companies required for sales and marketing of our collective products and services. The type of information we may receive from other sources includes company information, job role, public employment profile, service and support information, information about your product or service interests or preferences, page-view information from some business partners, and credit history information from credit bureaus.

Use Of the Collected Information

CDN Solutions Group ensures that the information collected can be accessed only by those who require it to perform their duties and responsibilities and we share it with the third party only when they have a legitimate purpose for accessing it. We share your information with third parties in the following cases:

Personal Information

We share your personal information where we believe it is necessary to protect the vital interests of any person. We share your personal information with third parties, such as vendors, consultants, agents, and other service providers who work on our behalf. We also share information with our business partners to provide customers with uninterrupted and quality service only after obtaining prior consent from the customer. We use personal information to process and handle orders, service requests, deliver services, etc.

Contact Information

Visitors are given the choice at the point when we request their information. We use visitor information to send news/ updates about our company and to get in touch with them when necessary. We also use the information we collect this information to improve the content of our websites and as training aids for our employees. 

Security

CDN Solutions Group and its service providers ensure the security and confidentiality of any personal information collected by taking appropriate organizational and technical measures. We take precautions to protect your information. When you submit sensitive information via the Website, your information is protected both online and offline. Sensitive information is protected with SSL (Secure Sockets Layer) which is a standard security protocol for establishing encrypted links between a web server and a browser in an online communication. You can verify this by looking for “https” at the beginning of the address on each web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Privacy rights for you

Updating Your Information

If you would like to update personal information that you have provided to us, please write to us at info@cdnsol.com

Marketing Communications

Each email communication contains an easy opt-out link for your convenience and you may opt-out of any future contacts from us at any time.

You can do the following at any time by contacting us via (www.cdnsol.com) or +91-731-4035927

Rights for the EEA and a few Other Territories

If you are from territories like the European Economic Area, you can exercise certain privacy rights available to you under applicable laws. We will process your request as per the applicable data protection laws. We might retain certain information for record-keeping purposes and/or to complete transactions that you began before requesting any deletion.

Various Other Rights

Visitors also have rights – the right to be informed about the information collected, right to access information about you, right to correct and/or complete your information, right to remove your information, right to restrict your information, right to object to your information processing and to avoid being a subject to decision making based on automated processing.

Changes, third parties, and other information

Changes

Our business changes regularly and with them, clauses and regulations change. The visitors need to check our website frequently to keep updated with the recent changes. However, we will never change policies and procedures that will compromise the safety and security of the information collected earlier. Unless stated otherwise, our current Data Privacy Policy applies to all information that we have about the visitors.

Third Parties

This page may contain certain hyperlinks to other CDNs’ pages as well as to websites outside of CDN for your convenience. In addition, you may have linked to our website from another website. We cannot be responsible for the privacy policies and practices of other websites, even if you access them using links from our website. We can make no promises or guarantees regarding data collection on the hyperlinked pages and on websites that are not owned by CDN Solutions Group. We ecommend that you check the policy of each website you visit, or link from, and contact the owners or operators of such websites if you have any concerns or questions.

Sensitive Information

We do not want you to provide, any information regarding your medical or health condition, race or ethnic origin, political opinions, religious or philosophical beliefs, or other sensitive information and will not intentionally collect or maintain them

Children’s Online Privacy Protection

Our services are directed towards users in their business capacity and are not designed for or directed to children under the age of 18. We will not intentionally collect or maintain information about anyone under the age of 18.

Cookies Policy
Cookies and Tracking

Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser (if you allow computer or mobile devices) that enables the website’s or service provider’s systems to recognize your browser and capture and remember certain information. We use cookies and similar tracking technology to track the activity on our Website and hold certain information.

Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our products and services that are provided to you.

For instance, we use cookies to help us remember and process the items in your selection and visits. They are also used to help us understand your preferences based on previous or current Website activity, which enables us to provide you with improved products and services. We also use cookies to help us compile aggregate data about Website traffic and Website interaction so that we can offer better Website experiences and tools in the future. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

We use cookies on our website. By continuing to browse our website, you agree to our use of cookies. For more information on how we use cookies and how to manage your preferences go to Cookie Information

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

Examples of Cookies we use but not limited to:

• Session Cookies: We use Sessions Cookies to help operate our website.
• Preference Cookies: We use Preference Cookies to remember your preferences and compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.
• Security Cookies: We use Security Cookies for security purposes.

Note

We will protect your personal information by this Privacy Notice wherever it is processed and will take appropriate contractual or other steps to protect the relevant personal information by applicable laws. This Privacy Policy was last updated on 17th January 2024.