With the rise of competition, it has become mandatory for your business to be smarter and more productive. Managing your company’s WorkFlow is one of the major attributes of any digital workflow management system. But before going further, let’s understand workflow and workflow management system by definition from Encyclopedia of Database Systems
Workflow: The automation of a business process, in whole or part, during which documents, information or tasks are passed from one participant to another for action, according to a set of procedural rules .
Workflow Management System (WFMS): A system that defines, creates and manages the execution of workflows through the use of software, running on one or more workflow engine, which is able to interpret the process definition, interact with workflow participants and, where required, invoke the use of IT tools and applications .
As per definition, workflow management is a system that manages or automates your scattered business right from day to day activities to dealing with customers, in a proper flow. It helps you plan, map and coordinate all the activities of your business. So does businesses of all sizes should have a workflow management system? The answer is No not necessarily. It depends upon the nature of the business you have. Generally, businesses that are into production, manufacturing, and product/service delivery, require this system wherein there are chances of administration getting overlooked or a huge mobile workforce is involved.
Now how exactly does a workflow management system streamlines a business work and why should organizations take a step up towards it?
In today’s tech world many web development companies have come up with WFMS but there are certain features that are most common in all the available workflow systems. One of the biggest benefits we can talk about is that it makes work more smooth and convenient. For instance, if your business demands the employees to go on the field for delivering products and services then a workflow system can help you send them real-time messages, invoices, dispatch calls, automatic alert notification when the job is complete, all this that too paperless.
A WfMS is said to be a general-purpose tool that can potentially support any workflow. WfMS typically provide the following functionality.
- Graphical process designer for specifying a workflow, possibly using the Business Process Model & Notation (BPMN) standard.
- Forms builder for creating a user interface for entering structured workflow data.
- Document integration for uploading unstructured data in files.
- An ‘inbox’ that people can use to discover tasks to work on.
- Notifications that inform participants about changes in workflows, such as when a task is assigned.
- Access permissions that can be set-up to control who can do what.
- Reporting that provides overviews of the work in progress and completed work.
- Integration points to make systems integration possible.
A proper workflow system gives you time to focus more on planning business strategies rather than getting stuck up in operations task management. The reason is a workflow management system itself acts as a manager keeping a watch on day to day operational activities like cash flow, workforce, communication. This frees the owner from these cumbersome tasks and concentrates on making new strategies.
Apart from this another reason to adopt a workflow system is real-time reports. The system delivers real-time insights and report that enables the business to take prompt decision by removing bottlenecks of lack of data. When deployed on the right platform, a workflow management system can possibly integrate third party ERP systems, Software as a service apps, enabling all data and systems to play the respective role in one process.
So, not to mention a very well designed workflow system can actually remove all the hurdles within a business process and can thereby increase efficiency. Its various components encourage employees and business to actively conduct business process.
But, a major roadblock in WFMS could the selection of the RIGHT solution from the available ones. Don’t worry we can help you with this. As a web solution provider, we have enough experience in designing workflow management solution that you can benefit from. We also offer custom workflow system development service in which we will design the whole system according to your business needs.
For further queries, you can refer to CDN Software portfolio and give us your feedback. Write to us at firstname.lastname@example.org or get a free quote at – https://www.cdnsol.com/contact/ or call us at +1(602)626-7419