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Archive for the ‘Healthcare’ Category

Telehealth Software & Apps– Cost of Development and Features

Tuesday, February 5th, 2019

Top 9 Features of Telehealth App

Telehealth software solutions are revolutionizing the way doctors work. Technology has enabled patients to get healthcare delivered at their doorstep, allowing for a seamless care process. The healthcare sector has taken a while to change and adapt to the changes technology wants to set in, but trends are gearing up for faster transformation over the next few years.

Telehealth software development is one area where healthcare institutions and care providers are focused these days. Owing to the need to make healthcare accessible to each and everyone, healthcare providers are opting for telemedicine software that help them connect with patients in remote, otherwise non-accessible locations.

However, healthcare app development comes with its own challenges. Developing a telehealth software solution that complies with government healthcare policies is in itself a humongous challenge. Add to that the cost of healthcare app development.

Before looking at the factors that affect the cost of telehealth software development, let’s look at the features a robust telehealth app should have.

9 Features That Make Any Telehealth App Stand Out

Telemedicine app development, when undertaken by proficient designers and developers, can change the game for any healthcare institution. Telemedicine applications have already become all the rage in exclusive healthcare provider institutions and are slowly spreading all over the world.

Look out for the following features in your next telemedicine app or software solution.

  • mHealth capabilities – Telemedicine is changing the way doctors address patients and treat them. Mobile capabilities in your solution mean your users can access services from the comfort of their homes, as and when they need to. Mobile messaging apps are making healthcare reachable and affordable to everyone, enhancing the quality of services. Mobile health features for leading mobile platforms are a great add-on to any telehealth software.
  • Secure video conferencing – In cases where patients need to interact with their care providers face-to-face, a video conferencing feature becomes vital. Features such as file sharing, screen sharing, and secure video calls can vastly enhance the quality and reach of care through mobile devices. Although, security needs to be a priority with such implementations.
  • EMR/EHR – Electronic medical or health records have now become the new norm for healthcare solutions. Telemedicine software without these integrations would seem incomplete. EHRs allow patients to automate the information gathering process, thereby eliminating manual errors in data or absence of crucial records. This information then becomes critical for care providers in planning and executing customer care plan.
  • Appointment scheduling – Online appointments are a great way to bridge the communication gap between a doctor and their patient by bringing both together on one platform. Through an online appointment scheduling platform, a doctor can mark their available slots on a calendar. A patient can see and book these slots as per their convenience. This removes the hassles of calling up and syncing times with a receptionist. A robust telemedicine software solution should also fire alerts when an appointment nears.
  • Consolidated dashboard – Patients can use a unified panel that allows them to view their medical history, appointments, medication schedules, and so on, in a single go. This puts all key information in one place, reducing the issue of searching for data in several tabs.
  • Export information – When patients switch care providers, it is important for them to export all their previous data in a PDF format so their new doctor can access and learn from it. An export feature in your telehealth software solution can help patients seamlessly download their data for future use, via a secure channel.
  • Reports and analytics – All telehealth apps can use some or the other form of analytics. Reports can be generated for the doctor to view the progress of each patient, allowing them to course-correct when necessary. Reports can capture data such as the number of visits, their purpose, medication history, feedback from patients and so on. Metrics for tracking may change as per various use cases, but reporting capabilities are a great feature for any telemedicine software solution.
  • CMS integration – Patients these days are willing to learn about their conditions and educate themselves. Therefore, a CMS system that makes verified information available to patients is a useful addition to a telemedicine application.
  • Store and forward data – In cases where medical imagery needs to be forwarded to specialist doctors residing at remote locations, store and forward capabilities allow for a secure and safe exchange of data. This feature would allow doctors to share medical images as they are, without any change in picture resolution.

Telehealth software and apps improve the accessibility of healthcare in remote areas, increase the quality of service, decrease the cost of healthcare by eliminating the need for travel, and result in satisfied customers.

What Factors Affect the Cost of Telehealth Software and App Development

When you choose the right development partner for your telemedicine app development, every cost addition becomes an investment you later reap out of in terms of user satisfaction and other important ROIs.

However, it is still crucial to form a budget and have a number in mind when it comes to telemedicine application development. Here are some factors that affect how much you shell out for a telehealth application.

  • Features – We encourage you to study your target market and analyze what features are the most important to your users. It is extremely important to know the pulse of your audience- what they’d like in their healthcare solution and what not.
  • Additional features – Is there anything a section of your audience would appreciate, but something that cannot be left out? Consider these additional features as they affect the cost of development, too.
  • Development team size – The number of heads you want to assign to your project would determine the cost of development. The size of the development team is often determined by the timeline of the project. However, the scope of the app is another decisive factor in the size of the team.
  • Third-party integrations – Does your app need external integrations and APIs? Consider which features are crucial for your users and whether or not they can be affordably rolled out without APIs.
  • Compliances – Healthcare software applications need certifications and proofs of compliance. These are additional costs of development.

Another factor that largely determines the cost-effectiveness of your solution is the team working on your project. These are the people who can make each investment quantify over time, or not.

Pick a Proficient Healthcare App Development Team

Telehealth software development demands specialized skills from developers and designers. Design and usability trends that work for other industries don’t work the same way for healthcare. Therefore, it is always advisable to choose a development partner with experience in the healthcare sector.

CDN Solutions Group is one such offshore development company that specializes in healthcare application and software development. With a team of over 270 designers and coders, CDN Solutions Group houses specialist talent in all areas of development.

We have been serving offshore and onshore businesses with mobile apps, wearable apps, web apps, and software solutions for over 18 years. With a wealth of experience in consumer, retail, and other verticals, we have also polished our expertise in developing compliant software solutions for the healthcare space.

Telemedicine app development needs you to be in constant connect with the development team. We make it happen. We ensure transparent communication between our team and our clients from the beginning to the end.

We believe in complete customer satisfaction. We aim for your ecstasy. Therefore, we go the extra mile in all phases of software app development. Consult a team of proficient app developers at CDN Software Solutions.

Check out our other Healthcare software development blog post

A Guide To User-Centered Healthcare Software Design And Development

A Guide to User-Centered Healthcare Software Design and Development

Thursday, November 1st, 2018

When healthcare software solutions are built without concern for the user, they often go unused. The limited value they offer does not satisfy the users and, unfortunately, the healthcare company has to abandon the software to make a better one. This not only amounts to a waste of human resources but economic resources as well. The need of the hour, therefore, is to steer healthcare software development toward being more user-centric and usable.

User-centered healthcare solutions will have more regard for user characteristics, preferences, tasks, and needs. Thus, these solutions will be able to improve productivity or user engagement, as per their purpose. The healthcare industry is transforming as the use of technology and tech-enabled solutions is increasing across healthcare institutions.

Interactive Health Technologies (IHTs) are transforming healthcare by helping manage illness and promote balanced health. By their definition, IHTs are healthcare software solutions that support interaction between an individual (patient, caregiver, or professional) and a computerized technology to monitor, access, share, and transmit information about health. These systems are human-centered and enable sharing of information, decision-making, and self-care among individuals.

However, healthcare application development for human-centered applications varies significantly from the traditional approach. Before we look at the design and development specifics of user-centered healthcare software, let’s understand why these applications have gained popularity.

Why User-Centered Healthcare Application Development is Crucial

In the current scenario, finding a healthcare application with a user-centered design is like searching for a needle in a haystack. Many industries are focusing on developing human-centric applications, but healthcare is the industry that has immense potential to realize through this approach.

Here are a few benefits of designing healthcare applications with users at the focal point of the process-

Reduce Pain Points – With a user-centered design approach, you intend to reduce the pain points and empathize with the users. In the healthcare industry, the usability of any application depends on the ability of the consumer to use it. Therefore, healthcare software solutions need to have an effortless experience, be intuitive for the users’ needs, and deliver a seamless go-through.

Enable Partnerships – As remote healthcare becomes essential for terminally ill patients, remote patient monitoring systems should create partnerships between the patient and the care provider. To enable this, we need a patient-facing app that can be easily used to relay information between the two parties continually. This ongoing monitoring enables healthcare providers to intervene in time when their patients experience complications in health.

Save Resources – Electronic Health Records today lack usability and have been in the news for getting obsolete before time. When health care systems are designed with disregard for the users, they often end up being discarded or dangerous workarounds are created to make them useful. This results in huge losses of resources in terms of the time, money, and efforts invested. However, if a healthcare software solution is developed keeping the users in mind, it leads to improving the quality of healthcare services.

If providers need to deliver consistent and quality healthcare services, it is crucial for their solutions to empathize with patients and offer solutions to the most minute of challenges.

How are User-Centered Healthcare Solutions Developed?

Human-centered healthcare software applications are developed in three distinct phases-

Discovery Phase – This phase involves research activities to understand the problem statement, the gaps in care delivery, or the inefficiencies. Healthcare providers, in this step, try and learn from patients about their most pressing challenges and experiences overall. Then, the software developers craft a mission statement or a problem statement clearly outlining what problem they will attempt to solve through their system.

Design Phase – At this stage, the design team creates ideas through sketching and other visual designing methods. Prototypes happen to be a part of this phase. These prototypes are then tested with end users for acceptance and usability testing.

Deliver Phase – Then, the implementation of the solution is transferred to the stakeholders for them to manage it over its lifetime. Also, the critical metrics are defined to help measure the impact and efficiency of the product.

The healthcare field that lagged behind in understanding the requirements of software users gains perspective throughout the development process to make the solution as close to perfect as possible. To truly meet the needs of the users and act on their concerns, healthcare organizations today need to take up user-centered development and designing proactively.

Tips to Apply Human-Centered Design Principles into Healthcare Software Development

Most recently, many healthcare organizations have begun hiring in-house designers with expertise in design thinking, as this skill has become more relevant and sought-after lately. Here are a few tips for design thinkers to implement human-centered designing into healthcare solutions-

Build Design Capacity in the Team – Onboard design thinkers who are proficient in user experience designing and human-centered design methods. Seek out design consultants and trainers if you don’t have this talent in-house. Help your team learn and practice design thinking.

Seek Inputs from Users – The best way to build a solution is to learn all about the users. Listen to patients and medical staff and understand their concerns and the challenges they face. Let this knowledge guide you in the development of your healthcare software solution. Better yet, you can invite individuals to participate as co-creators of your healthcare software, services, and products. Their presence will make sure you get the right guidance all the time and that your development efforts don’t sway.

Validate and Test – Adopt a software development approach that is rapid and iterative. This way, you can garner quick feedback from users at each step of the development cycle and make necessary changes. This would further your knowledge about the market and the users’ needs.

Usability Testing – Conduct usability tests from an early stage by building workable prototypes for your solution. This way, you will incorporate all usability features and make your solution a value-addition to its users, rather than just another application they may sideline.

As you collect information from a large group of patients, patterns emerge. The bigger picture reveals the pain points to you that are popularly faced by many patients and healthcare service users. Build a map of this data and locate where the common pain points exist. Then, bring the stakeholders into the picture.

Brings clinicians, administrators, families of patients, and everyone else together under a roof to openly discuss the challenges they face. The brainstorming and idea generation that will happen after this comprehensive data collection will lead you to nothing but a human-centric solution.

When you focus on the users throughout the process, you build healthcare software solutions that are only about the users, and nothing else.

Facilitating User-Centered Healthcare Application Development

User-centered development for healthcare needs to rely on the users’ needs. Therefore, it is advisable to use the technology that readily facilitates the designing and development of exclusive needs.

The database, connectivity, features, functionalities, UI/UX, and all other aspects depend on your vision for your software. However, the software solution must be developed according to the first customer/lead.

If you sideline the already available lead and go on developing a healthcare solution that appeals to a wider audience, you will miss out on the user-centricity you aim for. This is why, user-centricity should be the key ingredient for a successful healthcare software solution, as opposed to any technology.

If user-centered healthcare application development seems like too much for your in-house IT department, outsource your needs to a reliable healthcare software development company such as CDN Software Solutions.

With a rich experience in catering to the healthcare industry, we understand legal requirements, user experiences, and patient pain points to deliver healthcare software solutions that align with your goals.

Reach out to us for an initial consultation.